Interrupted Fun
Grandma Jones’s blood was boiling. How dare they do this? Tonight was meant to be a fun night with her grandkids. They were looking forward to dinner, but the second they flipped open the pizza boxes and saw the contents, their happiness was undermined by dismay.
She phoned the pizza joint, insisting they give her back her money. She was shocked to discover that they would refuse. Obviously, they had no clue who she was. Retribution was on the way.
A Night With The Grandkids
Grandma Jones had barely been able to contain her excitement when Kim and Rob had asked her to babysit their kids for the evening. Her beloved grandchildren meant more to her than anything else, and spending a Saturday night together was one of her favorite things to do.
That evening, she made sure that every little thing was just right. The kids were allowed to pick a movie, and she even treated them to sodas. But it wouldn’t be long before their fun night got turned upside down.
Not Much Of A Cook
The elderly woman never developed much of a fondness for cooking – that had been her husband’s thing. Unfortunately, he wasn’t around anymore. “What should we order for dinner?” she had asked her daughter earlier. Kim had suggested something brilliant.
“You could get pizza. We haven’t had takeout much lately; it would be a total treat for them,” the kids’ mom said. But she didn’t know what her idea would set in motion.
Dinnertime
The kids played in and around the pool all afternoon, giggling as they battled each other with water guns. When it hit 6 pm, though, it was dinnertime.
The children were delighted when their grandma revealed the dinner plans – pizza was their absolute favorite food. Each of them got to pick out one pizza. Nothing made Grandma Jones happier than to spoil her loved ones. But she couldn’t have predicted how the night would turn out.
Plans For The Evening
Soon enough, she had placed the pizza order. All that was left to do was entertain the kids until the delivery arrived. The activity of choice was a board game. They were planning to watch a movie while they ate their pizza. After that, it would be bedtime.
The night was going smoothly so far. They were all having tons of fun when Grandma Jones heard the rapping on the front door.
The Pizza Is Here
When the kids heard the knocking, they burst into cheers right away. “Alright, alright. Go wash your hands, and I’ll get the pizza,” the grandmother instructed. The children hurried to the bathroom sink while Grandma Jones quickly got her keys and headed to the door.
When the door swung open, a young man was waiting on the porch. She gave him a friendly smile and greeted him, but much to her surprise, he didn’t respond. He just shoved the pizza boxes into her hands.
An Impolite Man
The man’s silence continued until he jumped back in his car and sped off. The elderly woman was bewildered by his impoliteness. Puzzled, she headed back inside through the door. The ravenous children were waiting eagerly in the kitchen.
They crowded around her as she set the boxes down on the counter. But as she opened them up, the sight before them was absolutely horrifying. It immediately drove her into a fury.
Emily Jones
A Texas native, Emily Jones was born and raised in the city of Houston. She had vowed never to move away, and she kept that promise. She stayed there as she went through high school, and university, met her husband, had kids, and became a grandma.
The 63-year-old’s life had always been full of joy. But one fateful summer, when no one expected it, Grandma Jones’s world suddenly got turned upside down.
Never Parted
Herbert, her husband, had been her best friend ever since they had met in college. She had hoped never to be parted from him. He was the best husband she could’ve imagined and provided her with the life she’d always dreamed of, including their two daughters, Megan and Kim.
However, soon after Herbert turned 65, he unexpectedly got stuck. Initially, Grandma Jones had believed it would all work out fine – until the one night that it dawned on her that it was not going to end well.
A Rough Period
That day when she lost Herbert was the most horrible day she’d ever experienced. She had hoped they would be blessed with many more years to spend together.
It was a rough period for the entire family, but the elderly woman was blessed to have her daughter Kim and her son-in-law, Rob, to support her. The couple suggested Grandma Jones come to stay with them for a while, until the worst of her grief passed. But things soon began to change.
They Needed Help
With time, Kim and Rob learned to love having the older woman in their house. They always had someone to help take care of the kids. The couple had three children between the ages of six and ten, and their grandmother loved to take care of them, which was why they decided to ask her to stay.
The day Kim and Rob asked Grandma Jones to stay in their home permanently was a beautiful day for the old woman. She agreed right away.
Moving On
As the months passed, Grandma Jones slowly learned to work through the sudden and unexpected death of her husband. Having Kim and Rob nearby helped a lot, but there was something else that had a positive impact on the woman, which was her grandchildren.
She spent most of her time by their side. She helped with homework and played with them in the garden. But often, she babysat for Kim and Rob.
They Relied On Her
Grandma Jones absolutely loved looking after the children, which was why Kim and Rob relied on her each time they left the house. Since the old woman had started living there, they had gone out once a month for a lovely date night, leaving the children with their grandmother.
She cherished this time with her grandchildren, but one Saturday night, when Grandma Jones was left to look after the children, something terrible happened.
They Had Plans
That day, Kim and Rob were invited to a colleague's wedding. As soon as Kim told her mother about their plans, Grandma Jones agreed to look after the kids. Kim and Rob had to leave early that afternoon. “You can just order the kids some pizza. I left money on the microwave,” Kim said, applying her makeup.
Grandma Jones was excited. She loved spending time with the whole family, but it was special when it was just her and the grandchildren.
Having Fun
Kim and Rob left the house just after noon, and that was when the fun started at home. The kids changed into their swimsuits and rushed to the pool. Although Grandma Jones wasn’t big on swimming, she still sat with her feet in the pool, watching over the children as they played and chatted.
After the loss of her husband, she focused more on spending quality time with the people she loved most in the world. But that day would end in disaster.
A Day In The Sun
They spent the majority of that afternoon outside. The sun was out, and the water was cool. In Grandma Jones’s opinion, it was the perfect way to spend the day. But when the sun began going down, she quickly had the kids dry off and run back into the house. It was time to order pizza.
When they heard a knock on the door, the children cheered in excitement. Finally, the pizza had arrived. If only they had known how that night would end.
The Delivery
Grandma Jones quickly got up from her seat, “Okay, go wash your hands while I get the food!” She ordered. The children quickly ran for the bathroom to wash their hands while the old woman grabbed her keys and made her way to the front door.
As soon as she opened the front door, she was met by a young man. She greeted him but was surprised when he said nothing in return and simply placed the pizzas in her hands.
Baffled
The man said nothing as he got into his car and drove off. Grandma Jones was beyond baffled by the man’s rude behavior.
Confused, she walked back to the front door and headed inside. The children were waiting in the kitchen, hungrier than ever before. She placed the pizza on the counter as the children gathered around. Spencer, the eldest child, grabbed cups and soda, but soon, his excitement would vanish.
Getting Ready
Spencer poured the drinks while his grandmother grabbed paper plates out of the cupboard. They all gathered around excitedly. They hadn’t eaten since breakfast that morning, but little did they know that it would be a while before they finally got to eat.
Grandma Jones reached for the pizza boxes. But as she opened them, they found something beyond unacceptable. Her blood instantly began boiling.
The First Box
She opened the first box, the children peering into it. But as soon as they saw what was inside, the kids groaned in disgust. The first box contained a pepperoni pizza, but the top was so badly burnt that the pepperoni had gone black. The cheese had begun disintegrating.
Grandma Jones had to stop herself from gagging at the terrible stench along with the disgusting state of the pizza, but it was about to get worse.
More Disappointment
“Oh dear,” She said aloud. It was unfortunate, but they had ordered many pizzas. If the rest were fine, they would be able to eat from them.
She didn’t think much of it until she opened the second box. The second box contained a simple cheese pizza, but to her astonishment, it was the wrong size. She had ordered four large pizzas, and this pizza was a small one that had been placed in a large box. What on earth was going on?
Inedible
That was when the old woman began stressing about what she would find in the other two boxes. So far, the only edible pizza was the small cheese one. She knew it would only be enough to fill one of the smaller children. She held her breath as she went to open the third and fourth boxes.
To her astonishment, they were in the same state as the first pizza. They were burned and oily. She couldn’t feed this to the children. But her night would only get worse.
Disgusting!
Grandma Jones was beyond baffled by the discovery. What on earth was the pizza place thinking? It was disgusting! She couldn’t believe it. Not only was the delivery driver rude, but the food was inedible. She knew that she could get the employees into big trouble.
You see, Grandma Jones had connections, but before she got them involved, she wanted to call the pizza place and ask them to assist her.
They Were Starving
Grandma Jones was sad to see the disappointment on the children’s faces. They hadn’t eaten in hours. She had to make this right. “Why don’t you guys get started on that movie while Grandma calls and orders some new pizzas,” she smiled, trying to hide the disgust and anger on her face.
With slumped shoulders, the kids made their way to the living room. That was when the old woman reached for her phone and called the place once again.
Controlling Her Anger
“Hello? How can I help you?” Grandma Jones heard a young lady's voice on the other end of the line. She just hoped the woman could help her. “Hi there,” she started, trying to control the anger that bubbled deep within her. “I would like some assistance with something, please.”
Grandma Jones explained the situation, detailing the state of the pizzas. She wanted a refund or a new order of fresh pizzas. But she was not prepared for the young woman’s response.
The Phone Call
“I’m sorry, ma’am. We do not give refunds, nor do we send out free pizzas. I suggest you feed your children the four pizzas we already sent you,” the woman said. The rude tone of her voice caught Grandma Jones off guard. How on earth could she refuse to give a refund? The food was inedible!
For a moment, Grandma Jones wondered if the woman hadn’t understood what she was saying. “I can’t feed these to my grandchildren. They’re burned black,” she said.
She Refused
But the young woman wouldn’t have it. It was at this time that she began accusing Grandma Jones of something she hadn’t done. “I know people like you, ma’am. You order pizzas, then you eat them all, then try to get a refund out of me. I am not giving you a refund,” she said in an even harsher tone.
Grandma Jones’ blood was starting to boil. How could the woman accuse her of something like this? She clearly had no idea who she was.
Shouting
“Now listen here, Missy,” She spat into the phone, “I am not like one of those people. All I want is to feed my grandchildren, and-” But that’s when she got interrupted.
“Then order from somewhere else,” the woman nearly shouted over the phone. Grandma Jones had to stop herself from gasping aloud. The younger woman didn’t know who she was speaking to. She had no idea that Grandma Jones could have her fired in a heartbeat.
Unbelievable
“But I paid for these-” Grandma Jones was interrupted again, but this time, it was by the sound of the woman hanging up on her. The old woman couldn’t believe what had just happened. She stared at the phone for what felt like minutes. How could the young woman be so rude?
The old woman wasn’t the type to cause a scene, but the situation angered her greatly. She wasn’t going to sit around and let her get away with this.
Making A Call
She quickly grabbed a couple of snacks from the pantry and dished them out to the children. “Snack on these so long. Grandma has a call to make,” she said.
While the children ate in front of the television, Grandma Jones headed outside and took a seat on the patio. She reached for her phone. She dialed the familiar number, hoping that it was an acceptable time to call. But just a few seconds later, she heard a familiar voice on the other end of the phone.
Asking For Help
“Hello, Mom.” It was Rob, her son-in-law. She knew that those employees would beg for forgiveness at her feet if she got Rob involved. “Hi, honey. Sorry for the unexpected call. We have a little situation at home, and I might need your help,” she told Rob. He was always willing to help his mother-in-law.
“We’re five minutes from home. Can this wait until I get there?” he asked politely. A smile tugged at the old woman’s lips. “Yes, it can.”
A Little Trick
The lady had been so rude to her on the phone, but she had no idea that Grandma Jones had a trick up her sleeve. She knew that as soon as she told her son-in-law what had happened, he would drive down there and get her some justice. She couldn’t wait.
She remained on the patio, taking deep breaths to calm her anger. Then, five minutes later, she heard Rob’s keys in the front door.
Something Was Wrong
As soon as she knew that her daughter and son-in-law were home, she rushed inside. As soon as Rob walked in, he spotted the opened pizza boxes in the kitchen. He frowned when he spotted the miserable-looking woman in front of him. “Is everything alright, Mom?” he asked, concern evident on his face.
“No, everything is not fine. The children haven’t eaten. I ordered these pizzas. They were delivered in this condition, and the place is refusing to give me a refund,” she said.
Astonished
Rob was confused. Slowly, he walked toward the pizza boxes and looked inside. His face twisted in horror as he went from pizza box to pizza box.
“They delivered these like that? And they refused a refund?” he asked, baffled by the sight before him. Grandma Jones nodded. “Did you tell them who you are?” But when she shook her head to his second question, he knew he had to go down there and confront these employees.
He Wondered
“It makes me wonder how many other customers they treat this way. I am so sorry, Mom,” Rob said as he made his way toward the pizza joint with Grandma Jones. Kim had decided to stay home with the kids while Rob and her mother went to confront the employees.
They had the pizzas in the car, ready to show everyone the disgusting food they had been served. But they were not ready for what was to come.
He Was Angry
As soon as they stepped foot in the fast food restaurant, all heads turned in their direction. The employees could see the anger on Rob’s face.
Grandma Jones followed closely behind him as he approached the front counter. “I want all the employees right here, right now,” Rob told the person behind the counter. They listened immediately as employees came out of the back to see what was going on. Rob placed the pizzas on the counter before them.
Confrontation
“Earlier tonight, you guys delivered these pizzas to my mother-in-law over here. They are burnt and inedible. Do you see that?” he asked. Their faces twisted in horror as they stared at the pizzas before them. But Rob wasn’t done just yet. They were in big trouble.
“She called to get a refund, and I believe you, Annabelle, told her to get lost,” he said, pointing at a girl in the back. Her face went pale.
You’re Fired
“When I employed you guys, I told you that the customers come first. I also told you that if you did not treat our customers with respect, I would fire you,” Rob, their boss, said.
Annabelle was gobsmacked. She had no idea that the old woman over the phone was her boss’s mother-in-law. “Hand in your apron and get out of here. This is not the first time customers have complained about you,” he told the girl.
Teaching Them A Lesson
With a look of horror on her face, Annabelle quickly took her apron off and left without a word, humiliated by what had happened.
“Now, the rest of you, get in that kitchen and prepare my family the best pizzas you have ever made. If you deliver this quality ever again, you will follow Annabelle out of that door.” Grandma Jones couldn’t help the satisfaction that coursed through her as the employees jumped into action.
A Happy Ending
When they got home just ten minutes later, the children were overjoyed to have delicious, fresh pizza. Together, as a family, they sat in front of the television and watched the movie, eating until they were too full to walk.
Grandma Jones was grateful that her daughter had married a man just like her father. Rob was a wonderful husband and father, and she loved her more than she could describe.